For every assignment an agreement between the two parties (or more parties; if required) is signed. An Agreement includes general terms and conditions, inter-alia:
- Confidentiality agreement;
- Transfer of all intellectual property rights to the client;
- General liabilities of the parties;
- Besides, for every type of the contract additional documents can be incorporated.
This type of Business Model means that the project in question is described in sufficient detail, thus enabling Krish InfoCom to estimate the scope and complexity of the project and to provide a fixed price. In this case, the technical documentation, the project delivery schedule and the final price are stipulated in the contract.
Time and material Model:
When the project scope cannot be precisely envisioned at the moment (e.g. when a project lasts several years), Time and Material Model is used. Also, for projects, in which the scope of work can vary and change during the project implementation, a time & material contract is signed.
This type of Business Model is used only for projects that require staffing. Both on-site and remote staffing can be offered. Under this contract Krish InfoCom is only responsible for providing the client with team of profiled specialists and the required infrastructure/equipment. These employees are then under complete supervision and management of the client, and can be considered as client's team working remotely or on-site at client premises.
Client pays a flat rate for the employees, which covers all overheads and operating costs, while retaining exclusive responsibility for the management of the team and making effective use of the provided specialists.
Ad-Hoc Support Services Contract:
We offer on-going support for the business applications. Tailor made support agreements are created based on your business requirements.
Flexible Ticketing Contract (For Ad-hoc support)
Ticketing Contract is a flexible way to arrange ad hoc support with us. Basically you buy a number of hours of our services, which you can call for during a certain period of time. A ticketing Contract is typically applied for smaller ad hoc support requests, which require relatively fast response but not immediate action. Such contract provides substantial lower prices than when you call for our ad hoc support without having an agreement.
Application Management Services Contract:
AMS contract is aimed to provide continuous support and to secure specific skills and people for support services. These contract is used by our customers to receive support for business critical applications and for development of new extensions / changes in business applications.